Terms of Service
Last updated: November 20, 2025
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the Bank Statement Converter website (the "Service") operated by Bank Statement Converter AI. ("us", "we", or "our").
1. Acceptance of Terms
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
2. Description of Service
Our Service provides users with the ability to upload PDF bank and credit card statements and convert them into CSV format. We use AI and machine learning models to extract and format the data. While we strive for high accuracy, we do not guarantee that the conversion will be error-free. You are responsible for verifying the accuracy of the converted data.
3. User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
4. Data and Privacy
We do not store the contents of your PDF files after the conversion process is complete. We may retain metadata related to your conversions for purposes of billing and usage tracking. Please see our Privacy Policy for more details on how we handle your data.
5. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
6. Refund Policy
We offer refunds within fourteen (14) days of purchase. All refund requests are processed in accordance with this policy.
7. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Enterprise Plan Terms
Our Enterprise plan is tailored for organizations that require high-volume document processing, dedicated support, custom integrations, or on-premise deployment. Enterprise pricing is custom and quote-based, determined according to each client’s scale, technical needs, and support level.
Mid-Enterprise
Suitable for medium organizations needing high usage, API access, and priority support.
Large-Enterprise
Designed for companies with extensive document volumes, multi-user teams, and advanced integrations.
Global / Custom
For large-scale or multinational clients requiring on-premise deployment, custom SLAs, and full integration support.
Pricing & General Terms
- Custom Quotes: All pricing above is indicative and may vary based on usage volume, service-level agreement (SLA), and integration requirements. Final pricing and deliverables are specified in the signed Enterprise Agreement.
- Billing & Payment: Enterprise customers are billed annually or as mutually agreed in their individual agreements. Payment terms, renewal, and cancellation conditions are defined in the signed contract.
- SLA: Enterprise clients receive prioritized support, guaranteed uptime, and dedicated account management in accordance with their SLA.
- Custom Integrations: Custom setup, API connections, or on-premise deployments may incur additional implementation fees, disclosed before the start of any project.
- Confidentiality: All enterprise proposals, pricing quotes, and agreements are confidential unless otherwise agreed in writing.
Contact
To obtain a personalized enterprise quote or discuss your requirements, please email business@bankstatementconverterai.online.
Contact Us
If you have any questions about these Terms, please contact us on support@bankstatementconverterai.online
